UNDERGROUND

Recently we have come across a handful of people that are selling items from Underground they did not purchase.

We usually try to contact the person to let them correct the situation. And usually.. never get a reply. So we file a DMCA to have the items removed.

Then… after they get served with the DMCA Take down they contact us (angry) and are informing us that they purchased the items on a different account.

This is happening WAY too often!

I am sending out this notecard to the group and will be posting it on the blog.. ect.

Underground has a VERY generous Terms of Service. I do realize that 95% of our customers are following the TOS correctly.

But, I am trying to get the word out to everyone..

PLEASE for the love of god.. don’t pass items that you have purchased on one account to another. We don’t know who your alts are, and if we see someone selling something they did not purchase on that account.. what are we supposed to think? We can’t read minds.

This also goes for items won from MM and Luckies. We have all records for gifts.. purchases.. freebies.. everything.. so we know who has purchased what.

If you are currently selling items on a account that did not purchase it, I strongly suggest correcting the issue. You can contact me or Shake to find out more info about how to do that.

Protect your accounts!

– Rant Over –
Thank You for your time. 🙂

Vaientine

Categories: STORE INFO